Network Systems Support
Overview
We believe that your organization, no matter what mission or size, will benefit from an information systems architecture and support plan. Your organization is unique, so we rely on diverse affordable solutions tailored to meet your needs. Our most popular services offerings:
- Small to Mid-Size Business Networks
- Wired and Wireless Solutions
- LAN/WAN Design and On-Site Support Engineers
- Linux/Open Source Specialists
- Network Telephone Cabling
- Voice Over IP Integration
To learn more about our Information Systems Support services practice area, be sure to read our white papers .
Methodology
NetSmith can help you take control of your information systems through our proven methodology:
- Systems Review. We help review the systems you use and the jobs you want done. Without this vision of both variables you cannot determine if you are using the proper tools for the job.
- Recommendation. NetSmith will take the information gathered during our System Review and recommend changes, modifications, or even the elimination of information tools. Sometimes a re-tooling is needed, sometimes a new tool is needed, and sometimes a tool may cause more problems than it may fix.
- Implementation. Not only can NetSmith help identify the changes needed in your information environment, we have the expertise to implement these changes.
You'll enjoy the peace of mind of knowing the job will be done right and the benefit of concentrating on what you do best, managing your business or organizational mission.
Case Study: Out-Tasking
Networks are growing rapidly in size, complexity, and cost; technical experts are expensive, hard to find, and hard to keep; new technologies and new vendors appear at an accelerating rate; and users clamor for more and better service while their management demand lower cost and increased performance. Consequently, the question may not be whether to outsource but what to outsource. Any aspect of systems and network operations can be outsourced in almost any combination. Look for functions that are not critical to the company's core business, especially those the Telecom or IS department find difficult to perform at existing staff levels. A rule of thumb is to keep in-house any highly critical activity that is being performed by experienced staff but outsource, or out-task, non-critical activities that are not being performed cost-effectively. A company can let go of the commodity-like operational functions, sometimes called tactical functions. It is possible to save both money and headaches by letting someone else pull cable, set up systems, perform moves, adds, and changes (MACs), and perform broad system upgrades.
Case Study: The Virtual Office
A unique offering from NetSmith is the "Virtual Office." The Virtual Office allows your staff the freedom to conduct business from anywhere, outside the standard office environment. Whether on the road, at a customer location, or working from home, your business systems are always available. Benefits to employers, staff, and customers are numerous. Employers enjoy the reduced overhead of property and associated expenses. Staff enjoy the freedom of a flexible work environment. Customers enjoy reduced costs and, many times, quicker response, due to the flexibility of this environment. Quality of life and business can be improved with this approach to doing business. Shouldn't your business take advantage of this concept before your competition does?
