Frequently Asked Questions
Records Management
Q: Why do I need help from a Certified Records Manager (CRM)?
A: Records management initiatives can present a host of regulatory, technical, change management and other challenges. When you engage a CRM, you are assured that your consultant has met work experience and educational requirements, and has passed a rigorous certification examination. A CRM will help ensure the success of your records management effort by acting as a senior advisor to your executives and a sounding board for your staff and vendors.
Q: Why can’t I just ask one of my staff to develop a plan for records management? Why do I need to hire a consultant?
A: The right CRM consultant can make all the difference if you are serious about records management. A consultant brings a fresh pair of eyes and lessons learned from other engagements, and sends a signal to your organization that you are serious about taking control of your records management challenges.
Blogging and Web Design
Q: What is a blog?
A: A blog, short for "web log", is a web site that enables an author to post his or her thoughts online, often allowing others to comment.
Q: How could a blog help my business?
A: You can use a blog to reach out to your customers. You can let customers know of new services or share troubleshooting information. In the best case, customers form a community where customers become more self-sufficient and where customers can provide feedback to your company.
Q: How could a blog help my political campaign?
A: You, the candidate, maintain the blog. You no longer have to call a web developer to make a small change to your web site. As the blog maintainer, you're able to post new content to your site as campaign issues and topics come up. You're able to comment on them quickly and clearly, possibly providing traditional media outlets with a quotable resource.
Q: What's the difference between a blog and a web site?
A: A blog is built to be dynamic. That means that the success of the blog is a function of how often it changes, more so than with a traditional web site. Although traditional web sites can be frequently updated, changes are less frequent than with a blog because web developers need to be involved. Also, the traditional web sites aren't able to keep up with a steady stream of user comments.
Technically speaking, the blog uses a database to coordinate author postings and user comments.